Undergraduate Diploma in Hospitality – MQF Level 5, 60 ECTS

Learn the fundamentals of hotel management and understand how resorts and restaurants operate efficiently with our MQF/EQF Level 5 Undergraduate Diploma in Hospitality.

Key Information

Campus Level Format
CMBS Diploma On Campus & Online
Duration Pace Fees
12 months Part Time € 3995 (E.U Students)
Application Deadline Start Date Assessment
March/July/Oct 2024  March/July/Oct 2024 Work Based Learning Projects

About this Course

This is an Accredited Course by the Malta Further & Higher Education Authority (MFHEA), at MQF/EQF Level 5, with 60 ECTS. Building upon the knowledge acquired from the Undergraduate Certificate in Hospitality, the Undergraduate Diploma in Hospitality provides learners with a comprehensive understanding of the hospitality business and helps students build confidence as hospitality professionals by providing practical experience through a part-time work placement.

Learning Outcomes

By the end of the Bachelor of Arts in Management programme the learner will be able to:

  • Be accountable for their own learning in hospitality and the hotel industry
  • Deal with various tasks within a hotel as requested
  • Process guest reservations and manage room bookings efficiently
  • Ensure correct use of the English language in various settings within hospitality
  • Use effective language to collaborate with colleagues, superiors, and guests
  • Collaborate with different departments within the operations division
  • Professionally represent the hotel
  • Guide tourists according to their needs and requirements
  • Carry out effective decision-making and critical thinking skills at the workplace
  • Handle a variety of hotel-related concerns and issues
  • Carry out tasks related to marketing and marketing plans
  • Collaborate with other departments on financial matters
  • Carry out human resource management tasks

Awarding Body

This qualification is awarded by Central Mediterranean Business School (CMBS). This qualification is accredited by the Malta Further and Higher Education Authority. MFHEA deems this Undergraduate Diploma to be at MQF/EQF Level 5 with 60 ECTS in the Malta Qualifications Framework and the European Qualifications Framework for lifelong learning.

Entry Requirements

Applicants should hold:

  • Applicants must have an MQF Level 4 qualification in hospitality or a relevant discipline.
  • MATSEC subjects such as Maltese, English, Mathematics, and any other two subjects at Grade 5 or higher will be accepted.
  • Candidates should also be in possession of a suitable English qualification such as IELTs 6.0 or CEFR, or equivalent.

If an applicant does not meet the above entry requirements, you are encouraged to contact the Academy for an interview.

Assessment Mode

A work-based learning project will be utilised to assess students for this programme.

Language of Instruction & Delivery Mode

This programme will be delivered in English in our Campus in Zebbug.

The Undergraduate Diploma in Hospitality is delivered through a combination of seminars and work-based learning.

Course Funding Schemes

This course is eligible for individual funding through these schemes: GET QUALIFIED SCHEME Candidates can benefit from a 70% rebate of the course fee via tax credits. Learn more about this scheme

About the Academy:

Zebbug

Malta

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    Course Outline:

    - Course : Undergraduate Diploma in Hospitality (MQF 5)

    - MQF/EQF : 5

    - ECTS : 60

    - Mode of Learning : On Campus and Work Based Learning (WBL) 

    - Pace of Learning: Part-Time

    - Assessment : A work-based learning project

    - Fee EU Students : €3,995 (excluding Get Qualified 70% Grant Scheme)

    - Fee non-EU Students : €5,995

     

    Syllabus & Modules

    Module 1 

    Introduction to Hospitality (10 ECTS)

    This module introduces learners to the basic principles, fundamentals and departments found within the hospitality industry. This module will lay the pediment for learners to acquire the basic knowledge of hospitality and be able to further understand the specific modules related to the different specialisations.

     

    Module 2

    English Language for Hospitality (5 ECTS)

    This module allows learners to be prepared to work within the field of hospitality. Learners will be better knowledgeable and equipped with the four English language skills including listening, speaking, writing and reading.

     

    Module 3 

    Food and Beverage Operations (10 ECTS)

    This module allows learners to gain the relevant knowledge and skills required within the food and beverage service industry. This module will help learners understand the importance of personal appearance and first impressions as well as allows them to explore the basic service styles and the use and upkeep of equipment and tools.

     

    Module 4

    Hospitality Operations (10 ECTS)

    This module allows learners to delve deeper into hotel operations and become familiar with the basic functions of this department including front-office, executives, housekeeping, maintenance, finance, marketing & sales, and kitchen staff. By the end of the module, learners will have acquired knowledge on the vast responsibilities and roles of hotel operations.

     

    Module 5

    Finance in Hospitality (10 ECTS)

    Hotels and resorts, like any other business, must effectively manage their finances in order to become profitable. Proper financial management enables this, and this topic teaches learners the fundamental principles of financing in the hotel industry.

     

    Module 6

    Human Resources in Hospitality (10 ECTS)

    Upon successful completion of this module, learners shall be able to demonstrate understanding of the role of human resource management within the field of hospitality. Learners will be equipped with the necessary skills, knowledge, and competence to understand various functions of human resource in hospitality, as well as understand the importance of employee recruitment, selection, motivation, training and retention within hotels.

     

    Module 7 

    Meetings, Incentives, Conferences and Exhibitions (5 ECTS)

    This module allows learners to understand the principles, benefits, and challenges of implementing MICE services in a hotel or in the hospitality industry overall. Furthermore, learners will become familiar with the fundamental principles of MICE services and what such services include.

     

    Materials included in the Course Fee:

    - Tuition

    - Assessment

    - Certification

    - Access to Resources

    CMBS
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    Includes

    Full lifetime access
    Access on mobile and TV

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